Everything you need to deliver great experiences

Seat-based
Conversation-based
Enterprise
$89
per seat/month
Essential CX tools for growing teams—
powerful, affordable, and built to scale
Get Demo
Key features include:
Conversational Timeline
Tasks and Automations
Data & File Storage
Standard and Custom Reports
Omnichannel capabilities
Ultimate
$139
per seat/month
Unleash CX transformation for larger teams—
drive big results with ease
Get Demo
All Enterprise features, plus:
Skills-Based Routing
Extra Data & File Storage capacity
Real-Time Pulse Dashboard
SCIM
SAML SSO
Kinesis
AI Add-ons
AI Agents for Customers
$60
per engaged conversation*

Respond to your customers with instant, human-like support with a team of advanced AI Agents

Talk to Sales
AI Agents for Reps
$40
per user/month*

Empower your reps to efficiently handle customer inquires with advanced AI Agents

Talk to Sales
*Starting rate
Enterprise
$0.35
per conversation
Cost-efficient CX for growing teams—optimize
spend while maintaining top-tier support
Get Demo
Conversational Timeline
Tasks and Automations
Data & File Storage
Standard and Custom Reports
Omnichannel capabilities
Ultimate
$0.50
per conversation
Unleash CX transformation—drive bigger impact
with smarter, more efficient conversations
Get Demo
All Enterprise features
Skills-Based Routing
Extra Data & File Storage capacity
Real-Time Pulse Dashboard
SCIM
SAML SSO
Kinesis
AI Add-on
AI Agents for Customers
$60
per engaged conversation*

Respond to your customers with instant, human-like support with a team of advanced AI Agents

AI Agents for Reps

Empower your reps to efficiently handle customer inquires with advanced AI Agents

*Starting rate
Talk to Sales

Platform, productivity, and omnichannel support—
every plan, no exceptions

For email, whatsapp, SMS, and Voice, pricing is pay-as-you-go

Compare all features

Seat-based

Enterprise

$89 per seat/month

Ultimate

$139 per seat/month

Conversation-based

Enterprise

$89 per seat/month

Ultimate

$139 per seat/month

Platform
Custom Objects
Custom Attributes
250
500
API Rate Limit
1000 RPM
2000 RPM
3rd Party Integrations
Custom Permission Sets
10 sets
20 sets
Proprietary Integrations
Tracking Events
Advanced Object Properties
Automatic Language Detection
Brands
Languages
Sandbox
$
Workflow & Automation
Business Rules
100
200
Custom Workflows
100
250
Conditional Branching
Callable Workflows
External REST API Calls
Workflow Builder Visual workflow UI
Workflow Debugging Tools
Outbound Webhook
Inbound Webhooks
Tasks
Agent Productivity
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AI Add-ons
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Empowering innovators and industry trailblazers

FAQs

We offer three AI add-ons to enhance your customer experience and team efficiency: 
  • AI Agents for Customers – $0.60 per engaged conversation
  • AI Agents for Reps – $40 per user/month
  • AI Agents for Leaders – Coming soon
We offer three AI add-ons to enhance your customer experience and team efficiency: 
We offer three AI add-ons to enhance your customer experience and team efficiency:
  • AI Agents for Customers – $0.60 per engaged conversation
  • AI Agents for Reps – $40 per user/month
  • AI Agents for Leaders – Coming soon
We offer three AI add-ons to enhance your customer experience and team efficiency:
  • AI Agents for Customers – $0.60 per engaged conversation
We offer three AI add-ons to enhance your customer experience and team efficiency:
  • AI Agents for Leaders – Coming soon

Discover the results you can achieve with Kustomer.

Request Demo
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