Effortless, exceptional customer experiences

Discover how businesses like yours use Kustomer to engage, and support customers.

Request Demo
  • Delivering better customer service to millions using AI and omnichannel CX

    Technology

    Delivery

    Switched from Zendesk

    20%

    Increased

    service level attainment

    23%

    Decreased 

    average handle times

    Full Case Study
  • Short-term rental and hospitality company improving their average handle times by 30%.

    Technology

    Switched from Front

    2x

    Improved 

    agent productivity

    30%

    Decreased 

    average handle times

    Full Case Study
  • It’s smooth sailing after big CSAT and SLA attainment improvements

    Technology

    Switched from Intercom

    80%

    Increased 


    service level attainment

    99%

    Achieved


    CSAT

    Full Case Study
  • “Having the ability to service across all channels from one place is so much easier for our agents.”
    Heather Kunert
    Head of Customer Experience
  • "[Kustomer] boosts our response time, encourages interactivity, and helps us keep our brand top of mind."
    Kristen Contreras
    Customer Service Manager
  • "Our agents have a complete view of our customers. So, whenver someone reaches out with an issue, our agents can quickly see what's going on."
    Michael Ludwig
    Head of Customer Experience
  • “Kustomer is the only customer service solution that meets our needs as a global delivery app.”
    Sergi Mendez
    Global Head of Live Operations
  • “On day one, Customer Assist handled 10% of chat conversations without any agent interaction and that number has been steadily increasing. “
    TJ Stein
    Head of Customer Experience
  • "[Kustomer] provides full visibility into the customer relationship."

Customer story library

Industry

Switched from

Outcome

Discover the results you can achieve with Kustomer.

Request Demo
linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram